Global EPOS and Self-Checkout 2021

Global EPOS and Self-Checkout 2021 sets the standard for market intelligence on electronic point-of-sale (EPOS) and self-checkout technology. It provides market sizes, vendor shares, forecasts and in-depth analysis for every one of 53 countries worldwide, and is used by leading industry suppliers to provide competitor benchmarking, assist with business planning and forecasting, and help identification of growth opportunities.

RBR’s Global EPOS and Self-Checkout is the only study providing reliable market and competitive analysis in each country.

The study uses a mix of primary and secondary research and an extensive in-house database of historical information to produce a product of unmatched quality. Primary research includes a detailed vendor survey backed up by telephone and face-to-face interviews with dozens of industry players.

Increasing competition from online players is prompting traditional retailers to re-imagine their store networks in every aspect, from size and scale to design and layout. The use of technology in stores has never been more important, enabling retailers to offer customers a range of checkout options which suits their preferences.

The latest research shows that in 2020, 1.7 million EPOS terminals and 176,000 self-checkout units were shipped worldwide. The study forecasts how EPOS markets will evolve as the retail and hospitality sectors develop, including the impact of COVID-19. The self-checkout market continues to expand rapidly, with retailers deploying such solutions in new territories year-on-year. It is also diversifying: cashless and compact formats are proliferating, while self-checkout technology is increasingly being used in conjunction with mobile self-scanning.

key info and pricing

Published: June 2021
Products: Programmable EPOS and Self-Checkout (SCO) hardware
Metrics: Units (shipments / installed base) and value (expenditure on hardware / maintenance)
Format: Report in PowerPoint and Database in Excel
Pricing: £53,000 for full study; sections from £8,000


Geographic coverage: Global coverage with data for 53 country markets across 6 regions
Vendors: Country-level shipment figures (including data per segment) and installed base, for 35+ vendors
Time period: Historical (4 years) and forecasts (6 years)
Segments: Data provided for Grocery+, General Merchandise and Hospitality+

geographic coverage

Australia • China • India • Indonesia • Japan • Malaysia • New Zealand • Philippines • South Korea • Taiwan • Thailand • Vietnam • Others

North America
Canada • USA

Latin America
Argentina • Brazil • Chile • Colombia • Mexico • Peru • Others (incl. Caribbean)

Western Europe
Austria • Belgium • Denmark • Finland • France • Germany • Greece • Ireland • Italy • Netherlands • Norway • Portugal • Spain • Sweden • Switzerland • Turkey • UK • Others

Central and Eastern Europe
• Czechia • Hungary • Poland • Russia • Slovakia• Ukraine • Others

Middle East and Africa
• Israel • Morocco • Saudi Arabia • South Africa • UAE • Others

retail technology trends

RBR’s Tom Hutchings and Alan Burt discuss the latest retail technology trends

This fireside chat, based on RBR’s research in the retail technology sector addresses topic including:

  • Impact of COVID-19
  • EPOS
  • Self-checkout
  • Mobile self-scanning
  • POS software
  • E-commerce