Banks’ ATM software projects increasingly extend beyond the channel. Omnichannel initiatives see the ATM integrated with mobile banking, CRM and other platforms, while transformation projects demand new functionality, authentication and personalisation capabilities. Banks’ requirements are therefore changing rapidly, from both technical and business perspectives. ATM Software 2021 provide vendors and other industry stakeholders with comprehensive market and competitor data, plus in-depth analysis of 36 leading banks’ future plans and procurement strategies
key info and pricing
Published: February 2021
Pages: Part 1 180; Part 2 115
Countries: 63
Vendors: 30
Full report: £35,000
contents
Part 1: Market and Vendor Data
The report and complementary Market Database provide comprehensive analysis of the market for both applications (including middleware platforms) and monitoring software:
- Q4 2020 data by country and region
- Size of multivendor software sector and total bank-grade ATM market
- Number and names of banks using multivendor software
- Vendor shares of multivendor software and total market
- 2025 forecasts for adoption of multivendor application and monitoring software
- Historical figures (2017, 2015, 2012, 2009 and 2007 for application software; 2017 and 2015 for monitoring software)
Part 2: Bank Perspectives
The report comprises detailed profiles of 36 leading institutions from 20 countries, addressing a wide range of topics:
- Background on bank, including ATM estate
- Details of ATM software platform
- Customer experience: current and future ATM software projects, including authentication technologies, CRM/personalisation andintegration with other channels
- Software procurement including purchasing process and vendor/product selection criteria
- Perspectives on ATM network management, including monitoring
geographic coverage
Part 1 provides data for the following 63 countries individually, and in aggregate for the other markets within each region
Asia-Pacific
Australia • Bangladesh • China • Hong Kong • India • Indonesia • Japan • Malaysia • New Zealand • Pakistan • Philippines • Singapore • South Korea • Taiwan • Thailand • Vietnam
North America
Canada • USA
Latin America
Argentina • Brazil • Chile • Colombia • Mexico • Peru
Western Europe
Austria • Belgium • Denmark • Finland • France • Germany • Greece • Ireland • Italy • Netherlands • Norway • Portugal • Spain • Sweden • Switzerland • Turkey • UK
Central and Eastern Europe
Belarus • Bulgaria • Croatia • Czechia • Hungary • Kazakhstan • Poland • Romania • Russia • Serbia • Slovakia • Slovenia • Ukraine
Middle East and Africa
Egypt • Iran • Israel • Kenya • Morocco • Nigeria • Saudi Arabia • South Africa • UAE