“RBR’s cards research provides us with strategic, industry benchmark data of a quality which is heads above anything else available.”

"The level of detail and quality of research that RBR provides is simply not available from any other source."

"We require reliable and comprehensive research at both the deployer and country level. For more than a decade, RBR has provided us with such research."
Wincor Nixdorf

"We use RBR's Global ATM Study both for strategic planning centrally and for tactical planning and customer support at the local country level. The study has comprehensive geographic coverage and enough depth to allow us to access information that results in analyses that would have otherwise been impossible or impractical."

ATM Hardware, Software and Services

Published: May 2016
Pages: 1,600
Countries Volume 1 (Europe): Austria • Belgium • Denmark • Finland • France • Germany • Greece • Ireland • Italy • Netherlands • Norway • Poland • Portugal • Russia • Spain • Sweden • Switzerland • Turkey • UK • Ukraine

Countries Volume 2 (Asia-Pacific): Australia • Bangladesh • China • India • Indonesia • Malaysia • Pakistan • Philippines • Taiwan • Thailand • Vietnam
Full report: £12,800 (printed – see order form for other formats)
Overviews: £2,000 (printed – see order form for other formats)
Country reports: from £1,200 each (printed – see order form for other formats)

Download brochure and order form


Since its first appearance in 1983, ATM Hardware, Software and Services 2016: Market and Deployers, RBR's most detailed survey and analysis has become the essential source of premium ATM research to the ATM industry's major hardware, software and services suppliers. It is also used by banks and IADs, ATM network operators, industry analysts and other key stakeholders, as a valuable benchmarking tool. The report provides not just aggregate country data for a wide range of key ATM metrics, but also presents detailed information by individual deployer. 

The report comprises two volumes. Volume 1 covers 20 countries in Europe, and Volume 2 covers 11 countries in Asia-Pacific. All country reports use the same comprehensive report structure, with the following sections:

1. Market overview
2. Banking structure
3. ATM networks and sharing
4. Market size and growth
5. Density Measures
6. Locations
7. Functionality
8. Hardware and security features
9. Volume of cash withdrawals
10. Value of cash withdrawals
11. Manufacturer market shares
12. Software
13. Services
14. ATM details by deployer

The information in ATM Hardware, Software and Services 2016: Markets and Deployers is based on extensive primary research and is not available from any other source.

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