Self-Service Banking Europe 2020

Park Plaza Riverbank Hotel, London

19th-20th May 2020

Self-Service Banking Europe 2020 is the region’s leading conference on self-service, fintech and digital banking. The event brings together 500 international banks, innovative fintechs, leading suppliers, press and industry analysts at a unique event focused on addressing the critical question of how to leverage cutting-edge technology to bridge the physical and digital world. The high-quality speaker programme, comprising case studies by leading banks and fintechs, brings together senior decision makers and industry stakeholders from more than 50 countries worldwide, allowing for unparalleled learning and networking.

More than 150 organisations from over 50 countries worldwide were represented at Self-Service Banking Europe 2019Click here to see a full list of attending companies.

get involved

Exhibit or sponsor:
email Amanda Hardy

Submit a speaker proposal: 
email Robert Chaundy

book online or email Dani Wright

Media and press:
request a press pass online or email
Abigail Milne


Standard – 2 days:
£1,440 +vat until 21/02/2020
(normally £1,800 +vat)

Standard – 1 day:
£1,000 +vat until 21/02/2020
(normally £1,250 +vat)

Additional sponsor/exhibitor:
£900 +vat (delegate must be employed by a confirmed sponsor or exhibitor)

conference hotel

Self-Service Banking Europe 2020 will be held at the Park Plaza Riverbank Hotel in London. Click here for preferential rates on guest rooms.

speaker agenda

Click here to view the latest agenda.

Key themes:

AI and machine learning • ATM sharing/pooling • Cash management • Contactless/cardless • Cloud banking • CRM/personalisation • Customer experience • Digitisation • Financial inclusion • Fintech innovation • IoT-enabled services • Mobile • Multivendor software • Next-gen solutions • Omnichannel • Open APIs • Outsourcing and managed services • SaaS • Video banking

To propose a speaker for the next conference, please email Robert Chaundy

sponsors and exhibitors

The floorplan to the right shows the exhibition hall at Self-Service Banking Europe 2019. For further details on the conference sponsors and exhibitors, please click on the floorplan.

Self-Service Banking Europe attracts an exceptionally high number of international bank delegates, offering sponsors and exhibitors unparalleled brand building and networking opportunities.

To find out more about sponsorship and exhibition opportunities at Self-Service Banking Europe 2020, please contact Amanda Hardy.

media and press

We offer complimentary press accreditation to editorial team members, freelance journalists, broadcasters and analysts wishing to cover the event. Media accreditation gives full access to Branch Transformation, including all content sessions, the exhibition hall and networking events.

For media relations please email Abigail Milne or
request a press pass online

media partners

Thank you to our official media partners:

Banking Automation BulletinFinancial IT • Fintech Finance FinTech Futures • Payments Cards & Mobile



interview with fintech finance

organiser perspective