Self-Service Banking Asia 2020

Windsor Plaza Hotel, Ho Chi Minh City, Vietnam

23rd-24th September 2020

Self-Service Banking Asia is the region’s leading conference dedicated to self-service and digital, financial inclusion, branch and security. The event has previously been held in Bangkok, Beijing, Jakarta, Manila and Mumbai, with the 2020 edition scheduled to be held in Ho Chi Minh City – Vietnam’s high-octane city of commerce and culture that has driven the country forward with its vibrant energy. Self-Service Banking Asia 2020 brings together banks, fintechs, payment processors, leading industry suppliers, CIT companies and other service providers from across Southeast Asia and the Asia-Pacific region to learn, explore and network.

More than 300 delegates representing 80+ organisations from 25+ countries are expected to attend Self-Service Banking Asia 2020 in Vietnam in September. Click here to see a list of organisations already registered to attend. If you have never been to RBR’s Self-Service Banking Asia conference, take a look at the photos from the previous event!

get involved

Exhibit or sponsor: 
email Amanda Hardy

Submit a speaker proposal: 
email Gillian Shaw

book online or email Dani Wright

Media and press: 
email Abigail Milne


Standard – 2 days:
£1,120 until 31/5/20
(normally £1,400)
Standard – 1 day:
£800 until 31/5/20
(normally £1,000)

Additional sponsor/exhibitor: £700
(delegate must be employed by a confirmed sponsor or exhibitor)

conference hotel

Self-Service Banking Asia 2020 will be held at the Windsor Plaza Hotel in Ho Chi Minh City, Vietnam.

speaker agenda

The two-day conference features case studies by leading international and local banks as well as thought leadership sessions by fintechs and industry experts. The preliminary speaker agenda is now live and will be updated regularly – click on the right-hand image for further details.

Key themes:

AI and machine learning • Assisted self-service • ATM pooling Biometrics • Branch transformation • Cash management • Coin deposit and recycling • Contactless and cardless • CRM and personalisation • Customer experience • Digital transformation • Driving efficiency • Financial inclusion • Fintech innovation • Managed services and outsourcing • Mobile payments • Security • Software • Video banking

sponsors and exhibitors

The floorplan to the right shows the availability of exhibition booths at Self-Service Banking Asia 2020. The exhibition hall is nearly sold out, so get in touch now to reserve one of the last booths. For further details on our sponsors and exhibitors, please click on the floorplan.

Self-Service Banking Asia attracts an exceptionally high number of senior bank executives, offering sponsors and exhibitors unparalleled brand building and networking opportunities, and the chance to grow their business in one of the world’s most dynamic and untapped markets.

To receive a marketing prospectus or if you have any questions about exhibition and sponsorship opportunities at Self-Service Banking Asia 2020 in Vietnam, please contact Amanda Hardy.

media and press

We offer complimentary press accreditation to editorial team members, freelance journalists, broadcasters and analysts wishing to cover the event. Media accreditation gives full access to Self-Service Banking Asia, including all content sessions, the exhibition hall and networking events.

For media relations please email Abigail Milne or
request a press pass

media partners

Thank you to our official media partners:

Banking Automation Bulletin • Financial ITFintech Finance • Payments Cards and Mobile World Finance Informs