Self-Service Banking Asia 2020

Virtual conference and expo

23rd-24th September 2020 (10:00-16:00 GMT+7)

Self-Service Banking Asia is the region’s leading conference dedicated to self-service and digital, financial inclusion, branch and security. The event has previously been held in Bangkok, Beijing, Jakarta, Manila and Mumbai. Self-Service Banking Asia 2020 brings together banks, fintechs, payment processors, leading industry suppliers, CIT companies and other service providers from across Southeast Asia and the Asia-Pacific region to learn, explore and network.

Please note, due to travel restrictions relating to COVID-19, Self-Service Banking Asia 2020 is being run as a full virtual conference and expo. The event uses a state-of-the-art technology to replicate a physical (in-person) conference creating opportunities for more delegates, speakers, sponsors and exhibitors than ever before to get involved.

Attending organisations

730+ delegates representing 280 organisations from 78 countries worldwide are registered to attend. Click here to see a list of attending organisations. If you have never been to RBR’s Self-Service Banking Asia conference, take a look at the photos from the previous event!

get involved

Exhibit or sponsor: 
email Amanda Hardy

Submit a speaker proposal: 
email Gillian Shaw

book online or email Dani Wright

Media and press: 
email Abigail Milne


£1,200 +vat

Additional sponsor/exhibitor:
£500 +vat (delegate must be employed
by a confirmed sponsor or exhibitor)

virtual platform

Self-Service Banking Asia 2020 uses a state-of-the-art virtual conference platform to deliver broader reach, interactive learning and exceptional networking.


speaker agenda

The two-day conference features case studies by leading international and local banks as well as thought leadership sessions by fintechs and industry experts. The speaker agenda is now live – click on the right-hand image for further details.

Key themes:

AI and machine learning • Assisted self-service • ATM pooling Biometrics • Branch transformation • Cash management • Coin deposit and recycling • Contactless and cardless • CRM and personalisation • Customer experience • Digital transformation • Driving efficiency • Financial inclusion • Fintech innovation • Managed services and outsourcing • Mobile payments • Security • Software • Video banking

sponsors and exhibitors

Self-Service Banking Asia attracts an exceptionally high number of senior bank executives, offering sponsors and exhibitors unparalleled brand building and networking opportunities, and the chance to grow their business in one of the world’s most dynamic and untapped markets.

Interactive exhibition booths feature information resources, video demos and real-time chat/video functionality for interacting with other delegates and industry experts. For further details on our sponsors and exhibitors, please click on the floorplan.

media and press

We offer complimentary press accreditation to editorial team members, freelance journalists, broadcasters and analysts wishing to cover the event. Media accreditation gives full access to Self-Service Banking Asia, including all content sessions, the virtual exhibition hall and networking tools.

For media relations please email Abigail Milne or request a press pass.

media partners

Thank you to our official media partners:

Banking Automation Bulletin • Financial ITFintech Finance • Payments Cards & Mobile