Self-Service Banking 2021

Virtual conference and expo


25th May 2021
26th May 2021
27th May 2021

Self-Service Banking 2021 is the industry’s leading conference dedicated to self-service, fintech and digital banking. The event brings together over 1,000 international banks, innovative fintechs, leading suppliers, press and industry analysts at a unique event focused on addressing the critical question of how to leverage cutting-edge technology to bridge the physical and digital world. The high-quality speaker programme, comprising case studies by leading banks and fintechs, brings together senior decision makers and industry stakeholders from around the world, allowing for unparalleled learning and networking.

The event uses state-of-the-art technology to replicate a physical (in-person) conference creating opportunities for more delegates, speakers, sponsors and exhibitors than ever before to get involved. The virtual event incorporates three conferences for Asia-Pacific, EMEA and the Americas, with tailored speaker agendas live-streamed for the relevant time zone, and a unified exhibition.

Provisional conference timings are as follows:

• 25th May 2021, Asia-Pacific, 09:00 to 15:30 GMT +7

• 26th May 2021, EMEA, 09:00 to 15:30 GMT +1

• 27th May 2021, Americas,10:00 to 16:30 GMT -5

Attending organisations

1,000 delegates representing 300+ organisations from 70+ countries are expected at Self-Service Banking 2021. Click here to see a list of the 255+ banks, analysts and industry suppliers already registered to attend the event.

get involved

Exhibit or sponsor:
email Amanda Hardy or Emily Camara

Submit a speaker proposal: 
email Gillian Shaw

book online or email Dani Wright

Media and press:
request a press pass online or email
Abigail Milne


1 ticket:  £1,500+vat
3 tickets: £3,000+vat
5 tickets: £4,000+vat

Additional sponsor/exhibitor:
£500+vat per ticket (only for confirmed sponsors/exhibitors)

virtual platform

Self-Service Banking 2021 uses a state-of-the-art virtual conference platform to deliver broader reach, interactive learning and exceptional networking.

speaker agenda

The three-day conference features case studies by leading banks, fintechs and industry experts from across Asia, EMEA and the Americas. Click here to view the provisional agenda.

Key themes:

AI and machine learning • ATM sharing/pooling • Cash management • Contactless/cardless • Cloud banking • CRM/personalisation • Customer experience • Digitisation • Financial inclusion • Fintech innovation • IoT-enabled services • Mobile • Multivendor software • Next-gen solutions • Omnichannel • Open APIs • Outsourcing and managed services • SaaS • Video banking

To propose a speaker for Self-Service Banking 2021, please email Gillian Shaw

sponsors and exhibitors

For further details on our sponsors and exhibitors, please click on the floorplan.

This year’s event is fully digital, broadening reach to a new and larger set of bank delegates who would not previously have travelled, enhancing networking through real-time chat functionality and video meetings, and detailed visitors analytics to facilitate post-event engagement and lead generation.

To find out more about sponsorship and exhibition opportunities at Self-Service Banking 2021, or to receive a conference prospectus, please email Amanda Hardy or Emily Camara.

media and press

We offer complimentary press accreditation to editorial team members, freelance journalists, broadcasters and analysts wishing to cover the event. Media accreditation gives full access to Self-Service Banking 2021, including all content sessions, the exhibition hall and networking facilities.

For media relations please email Abigail Milne or
request a press pass online

media partners

Thank you to our official media partners:

Banking Automation BulletinFinancial IT • Fintech Finance  • Payments Cards & Mobile