Self-Service Banking 2021

Virtual conference and expo

Self-Service Banking 2021 is the industry’s leading conference dedicated to self-service, fintech and digital banking. The event brings together over 1,000 international banks, innovative fintechs, leading suppliers, press and industry analysts to address the critical question of how to leverage cutting-edge technology to bridge the physical and digital world. The high-quality speaker programme, comprises three regional agendas (Asia-Pacific, EMEA and the Americas) and features case studies by leading banks and fintechs, allowing for unparalleled learning and networking.

Self-Service Banking 2021 (on-demand) can be accessed until 26th June 2021. The event uses state-of-the-art technology to replicate a physical (in-person) conference creating opportunities for more delegates, speakers, sponsors and exhibitors than ever before to get involved. The on-demand event gives you access to 35+ bank case studies and expert thought leadership sessions on a range of self-service and digital banking topics, as well as a virtual expo where you can view demos of the latest self-service solutions and contact exhibitors.

Attending organisations

1,100+ delegates representing 400+ organisations from 100 countries registered to attend Self-Service Banking 2021. Click here to see a list of the banks, analysts and industry suppliers which signed up to the event.

get involved

Exhibit or sponsor at a future event:
email Amanda Hardy or Emily Camara

Submit a speaker proposal for a future event: 
email Gillian Shaw

Attend Self-Service Banking 2021 (on-demand):
book online or email Dani Wright

Media and press:
request a press pass online or email
Abigail Milne


Self-Service Banking 2021 (on-demand) – available until 26th June 2021
1 ticket:  £1,500+vat
3 tickets: £3,000+vat
5 tickets: £4,000+vat

Additional sponsor/exhibitor:
£500+vat per ticket (only for confirmed sponsors/exhibitors)

virtual platform

Self-Service Banking 2021 uses a state-of-the-art virtual conference platform to deliver broader reach, interactive learning and exceptional networking.

speaker agenda

The three-day conference features case studies by leading banks, fintechs and industry experts from across Asia-Pacific, EMEA and the Americas. Click here to view the speaker agenda.

Key themes:

AI and machine learning • ATM sharing/pooling • Cash management • Contactless/cardless • Cloud banking • CRM/personalisation • Customer experience • Digitisation • Financial inclusion • Fintech innovation • IoT-enabled services • Mobile • Multivendor software • Next-gen solutions • Omnichannel • Open APIs • Outsourcing and managed services • SaaS • Video banking

sponsors and exhibitors

For further details on our sponsors and exhibitors, please click on the floorplan.

This year’s event is fully digital, broadening reach to a new and larger set of bank delegates who would not previously have travelled, enhancing networking through real-time chat functionality and video meetings, and detailed visitors analytics to facilitate post-event engagement and lead generation.

To find out more about sponsorship and exhibition opportunities at future events, or to receive a conference prospectus, please email Amanda Hardy or Emily Camara.

media and press

We offer complimentary press accreditation to editorial team members, freelance journalists, broadcasters and analysts wishing to cover the event. Media accreditation gives full access to Self-Service Banking 2021, including all content sessions, the exhibition hall and networking facilities.

For media relations please email Abigail Milne or
request a press pass online

media partners

Thank you to our official media partners:

Banking Automation BulletinFinancial IT • Fintech Finance  • Payments Cards & Mobile