Branch Transformation Middle East 2020

JW Marriott Marquis Hotel, Dubai, UAE

28th-29th January 2020

RBR is taking its highly successful Branch Transformation conference to Dubai – one of the world’s most visited cities, famed for its audacious architecture, spectacular skylines, obsession with fashion and style, and flourishing contemporary art scene. In other words, the perfect setting for a cutting-edge event focused on exploring how design, technology and human interactions are transforming the bank branch.

Branch Transformation Middle East 2020 will be held at the 5-star JW Marriott Marquis Hotel in downtown Dubai on 28th and 29th January 2020. The conference offers an unparalleled opportunity to learn from pioneering banks, explore the latest design and technology solutions from leading suppliers, and network with peers and industry partners from across the Gulf region and further afield. A high-quality speaker programme forms the core of this two-day event, packed with thought-provoking case studies from leading banks, showcasing their responses to the new banking paradigm.

Branch Transformation Middle East 2020 is expected to attract 300+ senior bankers and industry experts, representing over 100 organisations from 25+ countries.

get involved

Exhibit or sponsor: 
email Emily Camara

Submit a speaker proposal: 
email Emily Beeby

book online or email Stephen Reinhardt

Media and press: 
request a press pass or email Abigail Milne

ticket prices

Retail banks and IADs: 
£1,120 until 31/08/19
(normal price £1,400)

Standard (suppliers etc.):
£1,600 until 31/08/19
(normal price £2,000)

Additional passes for sponsors and exhibitors available through online booking for just £900.

media partners

Thank you to our official media partners:
• Banking Automation Bulletin
• Financial ITFintech Finance
• Fintech Futures • IBS Journal
Payments Cards & Mobile

exhibiting and sponsoring

Branch Transformation Middle East 2020 will be held at the contemporary 5-star JW Marriott Marquis Hotel in downtown Dubai, a superb venue with excellent conference and networking facilities.

The event offers a broad range of sponsorship and exhibition opportunities to suit every budget and ensure maximum exposure for your organisation.

To discuss your requirements, or receive a conference prospectus, please contact Emily Camara.

speaker agenda

We are currently working on the speaker programme for the event. Click here to view the agenda for the previous Branch Transformation conference in London or get in touch if you would like to propose a speaker.

Key themes:
AI in customer intelligence • Assisted self-service • Branch design • Branch process redesign • Cash automation and recycling • Coin handling • CRM • Customer experience • Data analytics • Digital transformation • Human interactions • Omnichannel integration • Managed services • Mobile banking • Role of staff • Security • Teller automation • Video analytics and security

To propose a speaker please email Emily Beeby



organiser perspective

fintech finance summary

See the fintech finance website for more interviews from Branch Transformation 2018