Park Plaza Riverbank Hotel, London
19th-20th November 2019
Banks are under unprecedented pressure to manage costs, while simultaneously improving the customer experience. Mass adoption of mobile and digital banking services is transforming the way customers interact with their bank. In order to remain relevant and profitable, the branch must inevitably change. Whether you are starting out on the process, or optimising your network, Branch Transformation 2019 is the ideal forum for evaluating your next steps. A high-quality speaker programme forms the core of the two-day event. It includes best‑practice case studies from leading banks, showcasing their response to the challenge of making the branch fit for purpose in this new paradigm.
Branch Transformation 2019 is the world’s leading conference dedicated to the branch and digital transformation. The event attracts 550+ pioneering banks and industry partners from over 50 countries worldwide – click here to see the list of the 184 organisations represented at the 2018 conference.
Exhibit or sponsor:
email Emily Beeby
Submit a speaker proposal:
email Robert Chaundy
Banks and IADs:
£1,120 +vat until 31/01/18
(normal price £1,400 +vat)
Others (suppliers etc.):
£1,600 +vat until 31/01/18
(normal price £2,000 +vat)
Discounted rates for additional passes for sponsors and exhibitors available through online booking
exhibiting and sponsoring
Thank you to all of our sponsors and exhibitors for helping make the 2018 event a tremendous success! For further details on our sponsors and exhibitors, please click on the floorplan.
To discuss your requirements, or receive a conference prospectus for Branch Transformation 2019, please contact Emily Beeby.
Click here to view the agenda for this year’s event.
Artificial intelligence and machine learning • Assisted self-service • Branch design • Branch process redesign • Cash automation • Cash recycling • Coin handling • CRM • Customer experience • Data analytics • Digital transformation • Human interactions • Omnichannel integration • Managed services • Mobile banking • Role of staff • Security • Teller automation • Video analytics
To propose a speaker please email Emily Beeby