Branch Transformation 2019

Park Plaza Riverbank Hotel, London

19th-20th November 2019

Branch Transformation 2019 is the world’s leading conference dedicated to the branch and digital transformation. It is the ideal forum for evaluating the next steps in your journey to perfect the branch. A high-quality speaker programme forms the core of this two-day event, packed with thought-provoking case studies from leading banks, showcasing their responses to the new banking paradigm. Branch Transformation 2019 attracts 550+ pioneering banks and industry partners from over 50 countries worldwide – click here to see the list of organisations already registered to attend.

get involved

Exhibit or sponsor:
email Emily Beeby

Submit a speaker proposal:
email Robert Chaundy

book online or email Dani Wright

Media and press: 
request a press pass or email
Abigail Milne

ticket prices

Retail banks and IADs: 


Standard (suppliers etc.):


Additional passes for sponsors and exhibitors available through online
booking for just £900+vat.

media partners

Thank you to our official media partners:

• Banking Automation Bulletin • Financial ITFintech Finance • Fintech Futures • Payments Cards & Mobile

speaker agenda

The two-day speaker programme features case studies by pioneering banks and thought leadership sessions by industry experts, offering delegates the opportunity to learn and be inspired. First speakers announced – more to follow. Click here to explore the preliminary agenda.

Key themes:

AI in customer intelligence • Assisted self-service • Branch design • Branch process redesign • Cash automation and recycling • Coin handling • CRM • Customer experience • Data analytics • Digital transformation • Human interactions • Omnichannel integration • Managed services • Mobile banking • Role of staff • Security • Teller automation • Video analytics and security

To propose a speaker please email Robert Chaundy


sponsors and exhibitors

Exhibiting or sponsoring at Branch Transformation 2019 provides your company with unparalleled networking and brand raising opportunities. The floorplan to the right shows available exhibition booths. Please note that the main exhibition hall is almost sold out, so please get in touch now to avoid disappointment. For further details on our sponsors and exhibitors, please click on the floorplan.

RBR events attract an exceptionally high number of international bank delegates, offering sponsors and exhibitors unparalleled brand building and networking opportunities.

To discuss your requirements, or receive a conference prospectus, please contact Emily Beeby.





organiser perspective

fintech finance summary

See the fintech finance website for more interviews from Branch Transformation 2018